SHIPPING & RETURNS
PRE-ORDER & SHIPPING POLICY
What is a pre-order?
Simply put, a pre-order is an order you can make for a new item before it is in stock and available for delivery.
Am I guaranteed to get an item in the promised shipping period or availability date?
No, when an item opens for pre-order, we don't always have the full details on availability. Generally speaking, the estimated arrival date is accurate. However, it’s not uncommon for manufacturers to miss dates of delivery. You can always check the product item page for the most up to date information on availability.
Do you charge my credit card at the time of purchase or when the item ships?
Your card will be charged upon order.
Can I cancel or modify a pre-order?
Absolutely! We have a no-hassle policy toward cancellations and returns. If at any time prior to your items shipping you wish to cancel or change your order simply email us firstname.lastname@example.org.